Shipping & Returns
Shopping for someone else but not sure what they want? Give them the gift of choice with a Koio Gift Card.
- Gift cards have no additional processing fees.
- We'll send you a gift card via e-mail and you forward on to the recipient.
- For physical gift cards or amounts not listed, email us at email@example.com.
Receive free ground shipping (3-5 business days) on all orders over $100. Read more about our shipping options here.
During the holidays, we accept returns and exchanges of unworn and unused products within 30 days of purchase, excluding Koio Vintage purchases, collaboration purchases, and products purchased during promotions and sales, which can only be exchanged. Learn more about returns and exchanges here.